Individual excellence has a ceiling.
Build Collective capacity.
People Lab works with leadership teams, co-founders, and coaches at the edge of what individual excellence can produce, ready to build the collective capacity to lead well and create impact that reaches beyond their organisation.
The teams that work effectively, decide well under pressure, and create genuine value for the people and communities they serve have one thing in common. They have invested in how they work together as a system, not just as a group of capable individuals.
That means clearer decisions. Stronger partner relationships. Leadership that holds up under complexity. And organisations that can deliver on their purpose, not just their plan.
People Lab exists to help build that capacity. Deliberately, systemically, and over time.
Who We Work With
Your team has talented people. Together, something keeps stalling. The same conversations circle. The same tensions resurface. Systemic team coaching works with the patterns underneath, not just the symptoms on the surface. Engagements typically run six to nine months and begin with discovery.
Leadership Teams
The co-founding relationship is one of the most consequential partnerships in any organisation. The ones that hold up over time have usually done the deliberate work of building on solid ground early. Partnership Foundations is that work.
Co-founders and partners
Coaching is demanding work. Supervision is the space where someone holds that for you. A place to bring the cases that are sitting with you and develop the capacity to do this work well over the long term.
Coaches and practitioners
The organisations that endure are built by teams who have learned to lead not just within their walls but across every relationship and system their work touches.
How We Think About this Work
A team is not just the sum of the people on it. It is the relationships between them, the roles that have formed over time, the history that lives in the room whether anyone names it or not. When something is not working, the answer is rarely found by looking at any one person. It is found by looking at the whole system.
Most teams we work with have tried things before. Workshops. Offsites. Coaching for individual leaders. Those things have value. They rarely shift the underlying patterns. That is where systemic coaching begins.
The teams that do this work leave with something they carry forward long after the engagement ends. A different way of seeing each other, their stakeholders, and the broader system they are part of.
The Work in Practice
The team was technically strong but struggling to operate as a cohesive unit. Over nine months the work shifted how they understood their collective role and their relationships with the clients and partners they served.
Technology Company · Systemic team coaching · 9 months
A Revenue Operations Team navigating rapid growth
A team of recognised experts whose collective contribution was being limited by the complexity of their environment. The work surfaced how they were functioning together and built the capacity to communicate and lead more effectively.
Government Agency · Team health check and coaching
A scientific leadership team in a complex environment
People Lab
People Lab is led by Andria Gillis, a systemic team coach based in Toronto, Canada. Andria holds an Advanced Certification in Team Coaching with the ICF and is a Certified Senior Practitioner with the Global Team Coaching Institute. She is a Faculty Member and Systemic Team Coaching Supervisor at Renewal Associates, and has completed Supervision Training at Oxford Brookes Business School.
She has worked with leadership teams across healthcare, technology, media, and social impact for over 20 years. People Lab draws on a global network of certified coaches, facilitators, and practitioners.